Sintomas

• Uma operação no Plesk falha com a mensagem de erro:

  Unable to lookup SID for name IUSR_example.com: (1332) No mapping between account names and security IDs was done.(Error code 1)

• Uma tarefa de backup do Plesk falha com a mensagem de erro:

  Unable to back up files from C:\Inetpub\vhosts\example.com owned by system user. Error: Failed to create archive: Unknown error

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  Warning: Subscription "example.com" Unable to back up files from C:\Inetpub\vhosts\example.com owned by system user. Error: Failed to create archive: Repository error: Archiver error: unable to pack C:/Inetpub/vhosts\example.com. Unable to logon system user 'jdoe' (domain: '') to impersonate. Using password: yes. Details: The user name or password is incorrect..

• A migração termina com o seguinte aviso:

  Can not deploy web-content of domain example.comWarning:ForeignMigratorCore.MigratorException: System.Exception: Get flags failed of user (IUSR_example.com): (2221) The user name could not be found.

• Ao alterar as permissões no Plesk File Manager, a operação falha com a seguinte mensagem de erro:

  PleskUtilException filemng failed: The user name could not be found. (Error code 2221) at NetUserGetInfo((null), john) at (UserInformation::getUserInformation line 187) at getUserInformation(john)(UserInformation::getUserInformation line 193) at execute "D:\Program Files (x86)\Parallels\Plesk\admin\bin\filemng" john --permissions --list-common "--file=D:\Web\vhosts\example.com\httpdocs\wordpress\wp-content" "--accounts=fsgF93A.tmp"(RunTime::RunAsUser::run line 223) (Error code 1)

Causa

O usuário mencionado na mensagem de erro não existe no sistema local.

Resolução

1. Conecte-se ao servidor via RDP .

2. Inicie um prompt de comando como administrador .

3. Aplique a solução para todos ou vários domínios: